โ Read This First โ Troubleshooting Checklist
Quote from RPM Empire Admin on September 2, 2025, 3:14 amBefore posting a new topic, try these quick fixes. Many common issues can be resolved right away:
๐ Login & Password Issues
Make sure youโre entering the correct email tied to your account.
Try resetting your password โ check your spam/junk folder for the reset email.
If you still canโt log in, post here with the email (no password) you registered with so we can assist.๐ Checkout & Payment Problems
Clear your browser cache/cookies and try again.
Switch to a different browser (Chrome, Firefox, Safari) or device.
Double-check that your billing/shipping address matches your payment method.๐ฆ Tracking & Orders
Check your email for a shipping confirmation and tracking number.
Sometimes tracking updates take 24โ48 hours to appear.๐ Website Bugs & Glitches
Refresh the page or try another browser.
Take a screenshot of the issue and include it in your post.๐ Returns & Exchanges
Review our return policy first (link to your return policy page).
Have your order number ready when posting so we can assist quickly.
If youโve tried these steps and the issue isnโt resolved, go ahead and post your problem in this section. Be sure to include:
What the issue is
Device & browser youโre using
Screenshots if possibleThe more info you provide, the faster we can help! ๐
Before posting a new topic, try these quick fixes. Many common issues can be resolved right away:
๐ Login & Password Issues
-
Make sure youโre entering the correct email tied to your account.
Try resetting your password โ check your spam/junk folder for the reset email.
If you still canโt log in, post here with the email (no password) you registered with so we can assist.
๐ Checkout & Payment Problems
-
Clear your browser cache/cookies and try again.
Switch to a different browser (Chrome, Firefox, Safari) or device.
Double-check that your billing/shipping address matches your payment method.
๐ฆ Tracking & Orders
-
Check your email for a shipping confirmation and tracking number.
Sometimes tracking updates take 24โ48 hours to appear.
๐ Website Bugs & Glitches
-
Refresh the page or try another browser.
Take a screenshot of the issue and include it in your post.
๐ Returns & Exchanges
-
Review our return policy first (link to your return policy page).
Have your order number ready when posting so we can assist quickly.
If youโve tried these steps and the issue isnโt resolved, go ahead and post your problem in this section. Be sure to include:
-
What the issue is
Device & browser youโre using
Screenshots if possible
The more info you provide, the faster we can help! ๐